Peach State Pup Care - Terms of Service

Effective: June 7, 2025

Welcome to Peach State Pup Care! These Terms of Service (“Terms”) form a binding agreement between you (“Client,” “you,” or “your”) and Peach State Pup Care (“we,” “us,” or “our”) regarding our pet boarding, daycare, and care services. Please read these Terms carefully.

1. Acceptance of Terms

By booking any services with Peach State Pup Care, you agree to these Terms. If you do not agree, you may not use our services.

We may update these Terms occasionally. Changes are effective once posted on our website. Continued use of our services constitutes acceptance of those updates.

2. Nature of Our Service

Peach State Pup Care offers in-home pet boarding and care services. We are not a veterinary clinic and do not provide professional veterinary treatment. In the case of emergencies, we reserve the right to seek veterinary attention as outlined below.

3. Client Responsibilities

  • Pets must be up-to-date on vaccinations and flea/tick prevention.

  • You must inform us of any health issues, behavioral concerns, or special needs.

  • Pets must be dropped off and picked up at the agreed time. Late pickups may incur additional fees.

4. Emergencies & Veterinary Care

In the event your pet needs medical attention during their stay, we will make every effort to contact you first. If unreachable, you authorize us to seek veterinary care up to a limit of $15,000, which may be reimbursable under our guarantee.

You agree to reimburse us for veterinary costs, unless covered under Peach State Pup Care’s emergency coverage. You also authorize us to share your pet’s medical information with veterinary providers as needed.

5. Communication

We provide daily photo updates and status messages during each stay. You may contact us by phone or message at any time.

6. Cancellations and Refunds

  • If we cancel: You receive a full refund and a $50 credit toward a future booking.

  • If you cancel:

    • 48+ hours before drop-off: 100% refund

    • Less than 48 hours: 50% refund

7. Liability Waiver

You agree that Peach State Pup Care is not liable for:

  • Minor injuries such as scratches, play-related bruising, or stress-related illness

  • Incidents resulting from pre-existing conditions or undisclosed behavioral issues

  • Loss, injury, or death caused by acts of nature or unforeseeable events

8. Abandoned Pets

Pets not picked up within 48 hours of scheduled departure and without communication may be considered abandoned. We reserve the right to rehome the animal or transfer to local animal services. You will be liable for all associated costs.

9. Conduct & Safety

We reserve the right to decline service to pets displaying aggression or health risks to others. Any damages caused by your pet to our home, property, or other animals will be your financial responsibility.

10. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal and pet-related information. By booking with us, you consent to that policy.

11. Governing Law

These Terms are governed by the laws of the State of Georgia. Any disputes shall be resolved in Hall County, GA.

12. Contact Information

Peach State Pup Care

3808 Cherokee Ford

Gainesville, GA 30506

Phone: 806-831-89807

Email: Hagen.fulford@gmail.com